ORDERING AND SHIPPING INFORMATION

Australian domestic customers click here

how to order
 

To purchase any exotic goodies from Retrovox c20store just send an order using the c20store order form. For items not listed, please write details of your order enquiry in the comments field.

how to pay

Easiest way to pay is Visa or Mastercard. Please do not email credit card details.

Direct deposit (wire transfer) preferred for larger orders.

prices

The final price quoted will include worldwide air delivery. Insurance optional: A$3.00 + 2% of value. eg: Insurance on A$1000 order is A$23

Final price quoted and charged in Australian Dollars (A$)

x-rates.com shows A$ value in your local currency

delivery

Retrovox c20store orders are delivered worldwide by TNT Express and Australia Post Airmail. All orders are carefully packed to withstand any foreseeable shipping trauma.

Retrovox c20store has shipped thousands of tubes and parts worldwide with a perfect 'no-break' delivery record for over eight years.

testing

Everything working unless stated otherwise. Please note that some items are beyond my ability to test or not economically viable to test.

'Beyond my ability to test' applies to some high power and RF types and means the retrovox testing lab does not have the required test equipment.

'Not economically viable to test' means if I sell you 100 tubes at $1 each, they will not be individually tested.

Factory testing to meet military acceptance standards ensures a high standard of supply.

Factory Testing

new old stock

Retrovox c20store New Old Stock valves are sourced directly from Australian military, government, manufacturer and industrial surplus disposal sources. Retrovox c20store valves are not sourced from any other valve dealers.

returns

Please inspect your order upon delivery and perform your acceptance testing. Please email if anything is not acceptable.

Thirty days refund or replacement policy applies to most items should failure occur.

contact

FAX

+61 269 250 509

Telephone

+61 269 250 508

send email

RETROVOX
PO Box 5838
Wagga Wagga
NSW 2650
AUSTRALIA

Australian Business Number (ABN) 58 229 448 964
Registered with
NSW Department of Fair Trading
NSW Consumer Protection Agency
Business Registration No. Q9817020

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Please do not email credit card details. All credit card transactions are processed as off-line fax/telephone mail orders.